Privacy Policy 

Effective Date: December 27, 2024

At NopoBabyMilk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our baby milk products. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide directly to us when you interact with our website or make a purchase. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing address, shipping address, and payment information.
  • Order Information: Details about the products you purchase, delivery preferences, and payment transactions.
  • Technical Data: Information about your device, IP address, browser type, operating system, and other technical information used to access our website.
  • Usage Data: Data about how you interact with our website, such as pages visited, time spent on the site, and links clicked.

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

  • Processing Orders: To fulfill and process your orders, including shipping, billing, and customer service.
  • Customer Support: To respond to inquiries, provide support, and resolve issues related to your orders or account.
  • Marketing and Promotions: To send you promotional emails and newsletters if you have opted-in to receive them. You can unsubscribe at any time.
  • Website Improvement: To analyze and improve the functionality, performance, and content of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Protect Your Information

We take reasonable steps to protect your personal information and ensure its security. This includes using secure encryption protocols for payment processing and storing your information in a secure manner.

  • Payment Security: All payment transactions are processed securely through encrypted connections and trusted third-party payment processors. We do not store credit card information on our servers.

4. Sharing Your Information

We may share your personal information in the following circumstances:

  • Third-Party Service Providers: We may share your information with third-party service providers who help us with processing payments, fulfilling orders, providing customer service, or marketing purposes. These providers are obligated to protect your data and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your personal information if required by law, in response to legal processes, or to protect the rights, property, and safety of NopoBabyMilk, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small files placed on your device that help us remember your preferences and personalize your experience.

  • Types of Cookies Used:
    • Essential Cookies: These are necessary for the operation of our website and cannot be disabled.
    • Performance Cookies: These collect data on how you use our website to improve its performance.
    • Functionality Cookies: These allow us to remember your preferences and settings.
    • Advertising Cookies: These are used to deliver personalized advertisements based on your browsing behavior.

You can manage your cookie preferences by adjusting the settings in your browser. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Update: You have the right to access, correct, or update the personal information we hold about you. You can update your account information by logging into your account on our website or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe instructions in those emails or by contacting us directly.
  • Data Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal purposes).

To exercise any of these rights, please contact us at contact@nopobabymilk.com.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by NopoBabyMilk. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we may have collected such information, please contact us immediately at contact@nopobabymilk.com, and we will take appropriate steps to remove it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

  • Email: contact@nopobabymilk.com
  • Phone: (814) 237-3778
  • Address: 4800 W Whitehall Rd, Pennsylvania Furnace, Pennsylvania (PA), 16865, United States